5 Freelancer Tips for Avoiding Client Issues

As a freelancer, you do a lot – run your own business, hustle to get clients, prioritize your time – all while keeping clients happy and work top-notch. Here are the 5 Freelancer Tips for Avoiding Client Issues. Remember these and your days will run smoother, and you’ll avoid that dreaded drama.

1. Don’t undercharge, even if you don’t have a lot of experience.

You’re setting up shop, but that doesn’t mean you have to work for a fraction of your worth. You know your skill level, charge accordingly. If you undercharge, you’re both undervaluing your work and potentially turning off clients who associate those higher fees with quality and experience. You may not want to take every job, especially when you’re starting out. But this could actually do you a disservice.

2. Check the reviews your potential clients leave for others.

These often say more about the client than do their own reviews. If you see that a client is consistently leaving poor ratings and not giving constructive feedback, run. They may have gotten a little too trigger happy with the small amount of power they have. Alternatively, they may not be choosing the right freelancer from the get-go. They may be looking for cheap price and quality, and then realizing they can’t have both.

3. Don’t always be available at the drop of a hat.

That is, unless you’re a personal assistant. If you’re always there, you may end up doing more work than you bargained for. As a freelancer, you’re hired to complete a service. Look out for clients who have you schedule, coordinate calls, and plan meetings. They are likely misunderstanding that just because you are freelancing doesn’t mean you’re desperate for money (even if you are).

freelance workspace photo by Damian Patkowski

4. Don’t do the work before you get the job.

This one might seen obvious, but it’s tough to spot at times. Sometimes, clients will ask you to provide them with an outline, or ask you your process for completing a task. I have found that in all of these situations, the client is not actually looking to hire right away, but to glean information on how they should go about completing a task. Also, don’t do “test” tasks unless they are paid, or take minimal amounts of time.

5. Go with your gut and don’t be afraid to fire clients!

Freelancing is all about working with the right clients. They are the ones you want to help grow, and have a long-standing relationship with. The wrong clients will demand a lot and pay you little. The wrong clients are also the ones who are going to give you poor feedback. If something’s off or they’re asking for something out of scope too often, don’t be afraid to fire them!